Emergency maintenance has been completed on the server named Tangerine. The system is back online as of 11:10AM Pacific.

******Service Impacting Issue******

On Friday, October 8th at 11AM Pacific the shared hosting server named Tangerine will go down for emergency maintenance. The activity is expected to take up to 15 minutes during which time the server will be unavailable for customer usage.

******Service Impacting Issue******

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

We will be taking the following servers offline for about 10-15 minuets each tonight (Tuesday July 1st, 2008) between the hours of 11:00 and 00:00 to apply an urgent security patch released yesterday for these servers.

alder.forest.net
balsa.forest.net
cactus.forest.net
columbia.forest.net
date.forest.net
durian.forest.net
grapevine.forest.net
helpdesk.forest.net
honeysuckle.forest.net
jasmine.forest.net
palm.forest.net
rosemary.forest.net
sage.forest.net
sherwood.forest.net
smtp.forest.net
spruce.forest.net
tangerine.forest.net
thyme.forest.net

Update: The date for these update has been changed to July 2nd, 2008 during the same timeframe.

Tonight during our scheduled maintenance window, the servers palm.forest.net and tangerine.forest.net will undergo RAM upgrades. Each server will be down for approximately 5 to 15 minutes between the hours of 11:00 PM and 1:00 AM Pacific Standard Time. Every effort will be made to minimize the servers' offline time.

Please note: Palm is a mail server. Email will be unavailable while the server is offline. Inbound mail will be spooled on sending servers are delivered after the maintenance interval. Palm does not relay outbound mail itself, it works with one of our outbound mail hubs here so this event should have no impact on outbound email.

Tangerine is a database server running mySQLv4. Dynamic content on several of our other hosting servers may be affected during the maintenance interval.

Performance of both servers should be improved after their upgrades.

Update: Maintenance has been completed and tangerine is now running MySQL 4.1.18. If you experience any problems with your website and you are hosted on tangerine, either give us a call or open up a support ticket

Tonight we will be performing a software upgrade on tangerine.forest.net. We will be upgrading MySQL from version 4.0.24 to 4.1.18. A major compatbility problem between the two is the new password hash system, which we are disabling, thus this should only positively impact the customers using the MySQL software.

The maintenance will begin at 1 AM PST and will last until 2 AM PST. During this time the mysql service on tangerine.forest.net will spotty or completely unavailable.

Update: Upgrades on all three machines were successful

Tonight we will be performing a hardware maintenance on the machines listed below. The maintenance will begin at 8:30 PM PST and will last approximately 10 minutes per machine. The reason for this maintenance is to upgrade the memory on the machines to improve performance.

Machines being serviced:
banana.forest.net (Lasso 6)
jasmine.forest.net (FileMaker 7)
tangerine.foerst.net (MySQL 4)

There have been some problems over the last couple of days with the MySQL service in tangerine.forest.net. We will be attempting to resolve them today with some software updates and configuration changes; the changes will require at least one and possible a few reboots, but the downtime will be brief. We will post again when the work is complete.