We had to stop the normal backup routine yesterday to perform a major data restore for a client. This process required extensive searching through older backup data sets which took over 18 hours to perform. It finished a few minutes ago. This has put the backup server very far behind. It will likely take us until the weekend to catch up. We appreciate your patience with regards to this issue.

Our backup set for colocated servers running OS X ran out of space prematurely. We have started a new backup set. All colo and dedicated backups will run a bit behind until we can catch up (probably mid day Saturday).

We are taking advantage of the long holiday weekend to perform a backup set rotation on our Colocated and Dedicated servers. Incremental backups should continue by Monday night.

We are taking advantage of the long holiday weekend to perform a backup set rotation for our colo/dedicated backup service. Incremental backups should resume early next week.

We will be performing a backup set rotation for colocated and dedicated OS X servers starting tonight. Normal incremental backups will resume by the weekend. Backups for Windows Servers, Linux Servers and old ("classic") MacOS servers are unaffected.

As part of our ongoing commitment to improve your service, we are adding a new Backup Server to our network next week and will be migrating several of our client's servers over to it. This server will be running Windows, and will specifically be installed to backup clients running Windows. It will still be using EMC/Dantz's Retrospect backup software, so it is likely that no changes will be required for current clients. The benefits of this new service will be:

* Fewer clients per backup server.
* Better performance.
* Greater restore capabilities for some Windows-specific technologies.
* Better control over backup timing.

We will likely add just a few servers a night to the new system as each one will require a full backup to start the process. Some firewall settings will need to be changed as backups will be using a different server IP address. We will contact server administrators directly to implement required changes, if needed.

The colocated server backup device, and large disk array that it uses as storage will be moving over the weekend. It will move during daytime, so there should be minimal disruption of server backups.

We are performing a backup set rotation this weekend for colocated and dedicated MacOS (8/9) and Linux clients. Normal incremental backups should continue by Sunday night.

We experienced an issue with our colo/dedicated backup server this morning. It appears our recently started backup set may be suspect. We have taken it offline and are starting a new backup set on fresh media. This means we will likely not be able to perform data restores on Windows and MacOS X servers for the time period between Monday Jan 10 and Today. Linux and MacOS 9 backups were not affected. Apologies for any inconvenience this may cause.

We performed a backup set rotation for our Windows and MacOS X colocation backups on Sunday night, Jan 9th. This was unscheduled (the next rotation was scheduled for January 21st) but required due to our addition of a new, larger capacity disk array.

This has placed a delay on colocation backups as Windows & MacOS X clients have gone through a full backup. We should be caught up and doing incrementals on all clients again by early tomorrow morning.

Apologies for any inconvenience or delay.

Taking advantage of the long holiday weekend, we have kicked off a backup set rotation on our backup servers. It is a week earlier than scheduled, but the low traffic volume and relative quiet of a four day weekend were too hard to resist. Normal incremental backups should resume Sunday/Monday.

We here at digital.forest hope you have a pleasant holiday season, and look forward to the new year, which will bring some very exciting news and significant improvements to your server environment. =)

We started a new backup set for colocated and dedicated servers last night (Friday, November 5th). Normal backups should resume Tuesday night.

We are beginning a new backup set for colo and dedicated servers this evening. Normal backups should resume Wednesday evening.

The backups for colo and dedicated servers are a bit behind schedule. A full backup was run last weekend, and a subsequent incremental was completed on Monday/Tuesday night. Since then we have had to interrupt backups to perform a few restores, so incremental backups are behind schedule. We hope to be caught up by the weekend. Thanks for your patience.

Starting Wednesday evening, Aug 4, we will be starting a new backup set for our Colo & Dedicated servers. We have just deployed a new RAID array for the purpose, and we expect some better performance and more reliability.

We do not know what to expect with regards to speed, so we can not predict the rotation time. With our old array a full rotation took about 2.5 days. We expect this one will take less time.

Thanks for your patience while the set rotates.

We lost a member of the backup set for our OS X colo/dedicated clients. This should not prevent us from performing minor restores, but it will make doing a "bare metal" recovery difficult. To ensure the integrity of our backup set we are starting a new one for the OS X clients tonight. This will likely delay all of our colo & dedicated backups on Saturday. We apologize for any delays.

We have started a new backup set on our colo-dedicated server backup system. Nightly backups will likely be delayed until early next week as we perform full backups over the weekend.

The full backup over the weekend encountered some issues toward the end, and left us with a suspect backup set. Rather than trust it going forward, we are re-running a full backup to new media over the next two nights.

Incremental backups will begin again as soon as we have a good full set.

We started a new backup set on Friday evening. The initial backup usually takes about 48-56 hours to complete. Nightly incremental backups will resume again Monday night.

Thanks for your patience.

As some of you (colocation clients) may have noted our backup service has been running a bit slow this week. We started a new set rotation last weekend, and had to stop it a few times to perform restores for different clients during the week. On Thursday, this new set's catalog was damaged. Rather than repair (which can take quite some time) we chose to begin a new set on Friday.

This set has run now, without interruption, over the weekend and should conclude this evening. Normal backup schedule will resume Monday night.

Thanks for your patience.

We experienced a failure of our backup media that supports our Colocated Server backup system last week. It was detected and media was replaced. A full backup set was run over the weekend, will continue nightly incremental updates starting tonight.

The downside is we have lost about 115gb of data covering the time period from 11/17 through 11/20. It will be impossible for us to perform restores of data from this time period. Going forward however, we will be able to perform backups and restores as of the night of 11/21.

Last night we rotated the backup sets on both hosting & colocated server backups. There may be a delay as the the full backup makes its way through the network. Normal nightly backups will likely resume by Friday night.