We will be taking the following servers offline for about 10-15 minuets each tonight (Tuesday July 1st, 2008) between the hours of 11:00 and 00:00 to apply an urgent security patch released yesterday for these servers.

alder.forest.net
balsa.forest.net
cactus.forest.net
columbia.forest.net
date.forest.net
durian.forest.net
grapevine.forest.net
helpdesk.forest.net
honeysuckle.forest.net
jasmine.forest.net
palm.forest.net
rosemary.forest.net
sage.forest.net
sherwood.forest.net
smtp.forest.net
spruce.forest.net
tangerine.forest.net
thyme.forest.net

Update: The date for these update has been changed to July 2nd, 2008 during the same timeframe.

Update: 1/31/08 10:32PM

Sage has been returned to service and is operating normally. Databases are open and accessible via the normal methods.

If you are still experiencing any difficulties, please contact technical support and we will assist you.

Our FileMaker 7 server, sage.forest.net, has experienced an operating system failure and has been taken down for an emergency rebuild. At this time it appears that all client data has been preserved and will be migrated with current settings to the rebuilt server once it is completed.

We expect this outage to last approximately 4 hours. During this time sage will be completely unavailable. This emergency rebuild will not impact your email accounts.

We'll provide additional updates as they are available.

UPDATE: We are happy to announce that the software powering Alder's backend is once again operating without failures. The ability to open and close FileMaker 7 Server databases has once again been restored.

Alder is currently down because of a software failure in OpenBase, the database which powers Alder's backend. We are in communication with OpenBase about the software failure and hope to have Alder back online by the end of Wednesday.

The servers affected by this are jasmine, sage and spruce. This will not affect the databases stored on these servers, only the ability to open and close them. If you need a database opened or closed please give us a call and our technical support department will be more then happy to manually open and close them.

Please monitor this website for any updates,

Yvo V.
digital.forest technical support

We have downgraded FileMaker 7.0v4 back to 7.0v3 on Spruce & Sage. Instant Web Publishing has been fully restored to both Spruce & Sage. Should you experience any problems please give us a call at 206-838-1630 or open a support ticket by going to helpdesk.forest.net

Yvo V.
digital.forest technical support