digital.forest Technical Support
News archive: orchid.forest.net

Just a reminder, tonight at 11 PM we will be performing an emergency maintenance on part of our electrical system. This will have an impact on a portion of our shared web and database servers, and eight dedicated and colocated servers. The shared hosting servers affected are:

acacia, acorn, alder, aralia, arrowwood, ash, aspen, avocado, balsa, balsam, bamboo, banana, banyan, bayberry, beech, bigleaf, blackberry, boojum, boxwood, bubinga, buckeye, cactus, cedar, cherry, chestnut, cholla, cinnamon, clover, columbia, commerce2, commerce3, cork, cottonwood, db, deerwood, dogwood, ebony, elm, evergreen, ficus, fig, filbert, fuji, gingko, grape, grapevine, hackberry, hazel, hemlock, hickory, ironbark, ivy, kentia, kola, kudzu, larch, laurel, lilac, lime, madrona, magnolia, mango, mangrove, maple, mesquite, mimosa, moringa, mulberry, myrtle, newninewire, ninewire2, olive, orchid, palmetto, papaya, pear, pecan, plum, poplar, privet, quince, redbud, sassafras, savin, sequoia, sherwood, snowberry, spiceberry, spruce, strawberry, sycamore, tamarack, teak, truffula, tutsan, walnut, woodpecker, yucca, yulan/fern

Every effort will be made to minimize the downtime. Our electricians have estimated the time required to complete the task at 2 hours.

Thank you for your patience and understanding while we strive to build a better facility.

Update 1:15 AM: The maintenance went very smoothly and was completed in under 90 minutes. We were able to supply alternate power to the few dedicated and colo servers involved in the maintenance. We also took the opportunity to replace some failed parts in a couple of servers (acorn for example whose fan inside the power supply had stopped working.)

Again, thank you so much for your patience during this critical maintenance interval.

Update @ 8:20am (05/03/2006): Update was delayed due to some minor problems, however it has now been completed and orchid is now on a new machine

Tonight, 05/02/2006, we will be moving all customers and databases on orchid.forest.net to new hardware. The scheduled maintenance will begin at 9:30pm and will conclude at 10pm PDT.

This maintenance will increase the performance for users on orchid.forest.net.

If you have any questions feel free to open up a trouble ticket.

posted by at 01:27 PM on Tuesday, May 2, 2006
Categories: Scheduled Maintenance, orchid.forest.net

Tonight we will be performing memory upgrades on a few machines in our datacenter. The maintenance will begin promptly at 8:30 PM PST. The downtime will be 10 minutes for each machine.

Machines being serviced in order:

cactus.forest.net
cinnamon.forest.net
elm.forest.net
orchid.forest.net

If you have any questions, feel free to a support ticket.

posted by at 03:26 PM on Thursday, March 9, 2006
Categories: Scheduled Maintenance, cactus.forest.net, cinnamon.forest.net, elm.forest.net, orchid.forest.net

We need to run TechTools on Orchid now, after it not behaving and being very unstable today.

UPDATE -
Ran Techtools twice and disk first aid twice to get everything back to normal. Orchid should be up and running again shortly.

posted by Damian A. at 02:11 PM on Wednesday, January 21, 2004
Categories: orchid.forest.net