The former Trident Networks/Speedyweb server "Neptune" has been experiencing issues lately. In order to ensure future stability and performance of the sites served from this machine we've decided to migrate them to more reliable servers. Accounts will be moved to newer and faster servers, either running UNIX or Windows, depending on the if the website relies on FrontPage extensions. E-mail and any MySQL databases will be migrated to UNIX servers.

We apologize for any inconvenience that this migration may cause you and will be more then happy to answer any questions you may have; we will be working with you to resolve any issues that may arise due to this migration.

Users on Neptune will be contacted directly via our helpdesk ticketing system with more details. Please respond to the helpdesk ticket and/or call us at 877-720-0483 option #3. We will have staff onsite 24 hours a day, 7 days a week during this migration and they will be able to help you with any problems that you may have. If you believe that your e-mail address with us may be out of date we highly recommend that you respond to this ticket or call us at 877-720-0483 option #2 during business hours and update your contact information with an Account Manager.

Thank you for your patience.

Tonight during our scheduled maintenance window, the servers palm.forest.net and tangerine.forest.net will undergo RAM upgrades. Each server will be down for approximately 5 to 15 minutes between the hours of 11:00 PM and 1:00 AM Pacific Standard Time. Every effort will be made to minimize the servers' offline time.

Please note: Palm is a mail server. Email will be unavailable while the server is offline. Inbound mail will be spooled on sending servers are delivered after the maintenance interval. Palm does not relay outbound mail itself, it works with one of our outbound mail hubs here so this event should have no impact on outbound email.

Tangerine is a database server running mySQLv4. Dynamic content on several of our other hosting servers may be affected during the maintenance interval.

Performance of both servers should be improved after their upgrades.

Update @ 12:11am on 04/29/2006: Maintenance completed successfully.

This Friday (04/28/2006) at approximately 11pm PDT we will be upgrading MySQL on honeysuckle from MySQL 5.0.18 to 5.0.20a. The anticipated downtime will be approximately 5-10 minutes when the proverbial 'switch' is flipped to the new version.

This release of MySQL incorporates some bug fixes and/or security related updates. We do not expect any incompatible changes from 5.0.18 to 5.0.20a.

For a full list of changes refer to these documents on MySQL's website:
MySQL 5.0.18 -> 5.0.19
MySQL 5.0.19 -> 5.0.20
MySQL 5.0.20 -> 5.0.20a

If you have any questions, feel free to open up a trouble ticket.

Update: Upgrades on all three machines were successful

Tonight we will be performing a hardware maintenance on the machines listed below. The maintenance will begin at 8:30 PM PST and will last approximately 10 minutes per machine. The reason for this maintenance is to upgrade the memory on the machines to improve performance.

Machines being serviced:
banana.forest.net (Lasso 6)
jasmine.forest.net (FileMaker 7)
tangerine.foerst.net (MySQL 4)

We have upgraded the version of phpMyAdmin from version 2.5.4 to 2.6.4-pl4. Also the location has changed to http://phpmyadmin.forest.net. Anyone accessing the old location (http://www.forest.net/support/tools/phpmyadmin/) will be redirected to the new location.

The new version incorporates approximately 200 fixes and/or new features. It also includes support for our new MySQL 5 server.