******Service Impacting Maintenance******

Today at 14:45 HRS PST we will be performing an emergency reboot of our FileMaker 8 server jasmine.forest.net.

The server will be unavailable for approximately 10 minutes during the reboot.

We will be taking the following servers offline for about 10-15 minuets each tonight (Tuesday July 1st, 2008) between the hours of 11:00 and 00:00 to apply an urgent security patch released yesterday for these servers.

alder.forest.net
balsa.forest.net
cactus.forest.net
columbia.forest.net
date.forest.net
durian.forest.net
grapevine.forest.net
helpdesk.forest.net
honeysuckle.forest.net
jasmine.forest.net
palm.forest.net
rosemary.forest.net
sage.forest.net
sherwood.forest.net
smtp.forest.net
spruce.forest.net
tangerine.forest.net
thyme.forest.net

Update: The date for these update has been changed to July 2nd, 2008 during the same timeframe.

Update: Upgrades on all three machines were successful

Tonight we will be performing a hardware maintenance on the machines listed below. The maintenance will begin at 8:30 PM PST and will last approximately 10 minutes per machine. The reason for this maintenance is to upgrade the memory on the machines to improve performance.

Machines being serviced:
banana.forest.net (Lasso 6)
jasmine.forest.net (FileMaker 7)
tangerine.foerst.net (MySQL 4)

On Friday (02/17/2006) we will be applying minor updates to the operating system on the machines below in order for our customers to receive the best possible service. The downtime will be approximately 15-20 minutes per machine, during this scheduled maintenance the service on the machine can be unstable and/or not available at all.

helpdesk.forest.net (Support system)
jasmine.forest.net (FileMaker Server 7)
date.forest.net (Lasso Professional 8.1)
honeysuckle.forest.net (Apache webhosting / MySQL 5)
grapevine.forest.net (Lasso Professional 7.1)
cactus.forest.net (Apache webhosting / NetCloak)

If you have any questions feel free to open up a support ticket.

UPDATE: We are happy to announce that the software powering Alder's backend is once again operating without failures. The ability to open and close FileMaker 7 Server databases has once again been restored.

Alder is currently down because of a software failure in OpenBase, the database which powers Alder's backend. We are in communication with OpenBase about the software failure and hope to have Alder back online by the end of Wednesday.

The servers affected by this are jasmine, sage and spruce. This will not affect the databases stored on these servers, only the ability to open and close them. If you need a database opened or closed please give us a call and our technical support department will be more then happy to manually open and close them.

Please monitor this website for any updates,

Yvo V.
digital.forest technical support