digital.forest Technical Support
News archive: hazel.forest.net

Just a reminder, tonight at 11 PM we will be performing an emergency maintenance on part of our electrical system. This will have an impact on a portion of our shared web and database servers, and eight dedicated and colocated servers. The shared hosting servers affected are:

acacia, acorn, alder, aralia, arrowwood, ash, aspen, avocado, balsa, balsam, bamboo, banana, banyan, bayberry, beech, bigleaf, blackberry, boojum, boxwood, bubinga, buckeye, cactus, cedar, cherry, chestnut, cholla, cinnamon, clover, columbia, commerce2, commerce3, cork, cottonwood, db, deerwood, dogwood, ebony, elm, evergreen, ficus, fig, filbert, fuji, gingko, grape, grapevine, hackberry, hazel, hemlock, hickory, ironbark, ivy, kentia, kola, kudzu, larch, laurel, lilac, lime, madrona, magnolia, mango, mangrove, maple, mesquite, mimosa, moringa, mulberry, myrtle, newninewire, ninewire2, olive, orchid, palmetto, papaya, pear, pecan, plum, poplar, privet, quince, redbud, sassafras, savin, sequoia, sherwood, snowberry, spiceberry, spruce, strawberry, sycamore, tamarack, teak, truffula, tutsan, walnut, woodpecker, yucca, yulan/fern

Every effort will be made to minimize the downtime. Our electricians have estimated the time required to complete the task at 2 hours.

Thank you for your patience and understanding while we strive to build a better facility.

Update 1:15 AM: The maintenance went very smoothly and was completed in under 90 minutes. We were able to supply alternate power to the few dedicated and colo servers involved in the maintenance. We also took the opportunity to replace some failed parts in a couple of servers (acorn for example whose fan inside the power supply had stopped working.)

Again, thank you so much for your patience during this critical maintenance interval.

Those who are hosted on hazel have noticed that there has been an issue with it and that it has been hanging a lot recently.

Diagnostics tools were run on it today, a clean copy of the operating system was installed (which included a FirmWare update).

No User files were changed.
In end effect, Hazel's uptime and stability should be a lot better from here on.

posted by Damian A. at 06:08 AM on Sunday, February 16, 2003
Categories: Hosting Servers, hazel.forest.net

FTP access has been restored on hazel.forest.net.

posted by at 09:06 AM on Friday, May 17, 2002
Categories: Hosting Servers, hazel.forest.net

It seems as though webstar has eaten its own data file for FTP users. This means that no one is able to log in via FTP and upload and download files. We are currently seeking the file off of our back up system which is taking longer than expected since the catalog file needs to be rebuilt. At the moment we are looking at having hazel.forest.net FTP back up and restored by the end of the day today.

posted by at 04:04 PM on Thursday, May 16, 2002
Categories: Hosting Servers, hazel.forest.net