Just a reminder, tonight at 11 PM we will be performing an emergency maintenance on part of our electrical system. This will have an impact on a portion of our shared web and database servers, and eight dedicated and colocated servers. The shared hosting servers affected are:

acacia, acorn, alder, aralia, arrowwood, ash, aspen, avocado, balsa, balsam, bamboo, banana, banyan, bayberry, beech, bigleaf, blackberry, boojum, boxwood, bubinga, buckeye, cactus, cedar, cherry, chestnut, cholla, cinnamon, clover, columbia, commerce2, commerce3, cork, cottonwood, db, deerwood, dogwood, ebony, elm, evergreen, ficus, fig, filbert, fuji, gingko, grape, grapevine, hackberry, hazel, hemlock, hickory, ironbark, ivy, kentia, kola, kudzu, larch, laurel, lilac, lime, madrona, magnolia, mango, mangrove, maple, mesquite, mimosa, moringa, mulberry, myrtle, newninewire, ninewire2, olive, orchid, palmetto, papaya, pear, pecan, plum, poplar, privet, quince, redbud, sassafras, savin, sequoia, sherwood, snowberry, spiceberry, spruce, strawberry, sycamore, tamarack, teak, truffula, tutsan, walnut, woodpecker, yucca, yulan/fern

Every effort will be made to minimize the downtime. Our electricians have estimated the time required to complete the task at 2 hours.

Thank you for your patience and understanding while we strive to build a better facility.

Update 1:15 AM: The maintenance went very smoothly and was completed in under 90 minutes. We were able to supply alternate power to the few dedicated and colo servers involved in the maintenance. We also took the opportunity to replace some failed parts in a couple of servers (acorn for example whose fan inside the power supply had stopped working.)

Again, thank you so much for your patience during this critical maintenance interval.

Update @ 12:41am: Maintenance has been completed successfully on both banana & cactus.

Tomorrow night, Saturday April 8th, maintenance will be performed on banana.forest.net & cactus.forest.net. This will be the third, and final, maintenance performed on both of the machines. In the final maintenance we will be replacing the hard drives in both machines with faster and bigger drives.

The maintenance will begin at 9pm and will conclude at midnight.

If you have any questions or concerns feel free to open up a support ticket.

Update: Upgrades on all three machines were successful

Tonight we will be performing a hardware maintenance on the machines listed below. The maintenance will begin at 8:30 PM PST and will last approximately 10 minutes per machine. The reason for this maintenance is to upgrade the memory on the machines to improve performance.

Machines being serviced:
banana.forest.net (Lasso 6)
jasmine.forest.net (FileMaker 7)
tangerine.foerst.net (MySQL 4)

The hardware swap on Banana is complete, and the server is back up and running. We are monitoring it closely in order to determine if the hardware swap has alleviated the problems. Thank you for your patience during this emergency maintenance.

We are performing an emergency hardware swap on banana.forest.net in an attempt to resolve some recurring failures that began last night. We hope that the downtime will be minimal, measured in the half hour range, and will post again when the server is back up or if it's going to take longer.

All issues on Banana should now be resolved. We are continuing to monitor the server closely to ensure that no further issues arise.

Banana is still having problems with SSL, so sites that use https may not be functioning correctly. We continue to work on Banana.

Banana's web server is back online. There may be brief, intermittent downtime while we investigate the cause of the outage.

We are experiencing a problem with Banana's web server which is preventing web pages from being served. We are working to resolve the issue as quickly as possible.

On Wednesday, July 28th 2004 at 10:30 PM PST we will be upgrading the operating system on banana.forest.net to Mac OS X Server 10.3. The upgrade should provide enhanced performance and stability. Lasso configuration and all other server settings will remain the same.

The upgrade should take between 1 and 2 hours to complete. Web sites on banana may be periodically unavailable while the upgrade takes place.

On Wednesday, April 29th 2004, at 7:30 PM PST, we will be upgrading Lasso on balsa.forest.net and banana.forest.net to version 6.0.6, the latest version of Lasso Professional 6. The new version provides a fix to the error handling functionality in Lasso, which had been creating some problems for customers designing and debugging new sites. The new version should also further improve performance and reliability.

Update: The upgrade on balsa.forest.net has been delayed until next Wednesday, May 5th 2004.

As a reminder, Lasso Professional 7 hosting is available for interested customers. click here for more details.

No code changes should be necessary, but we recommend checking your site after the upgrade to verify that your site is functioning as expected.

This Friday (February 13, 2004), at 9:00 PST, we will be upgrading Lasso Professional on balsa.forest.net and banana.forest.net from version 6.0.4 to 6.05. A brief restart of the server may be required.

Lasso Professional 6.0.5 includes fixes for security, reliability, and tag functionality issues. No code changes should be necessary, but we do recommend checking your site as soon as possible after the upgrade. Please feel free to contact client support if you have any questions or concerns.

Lasso Professional 7 Hosting is now available. Please contact your account manager if you're interested in upgrading.

We will be updating banana.forest.net to Lasso 6.0.4 at 7:30 PST tonight in order to take advantage of several key bugfixes and feature enhancements that should improve speed, reliability, and customer expierence.

Please feel free to contact us if you have any questions or issues with your site.