Just a reminder, tonight at 11 PM we will be performing an emergency maintenance on part of our electrical system. This will have an impact on a portion of our shared web and database servers, and eight dedicated and colocated servers. The shared hosting servers affected are:

acacia, acorn, alder, aralia, arrowwood, ash, aspen, avocado, balsa, balsam, bamboo, banana, banyan, bayberry, beech, bigleaf, blackberry, boojum, boxwood, bubinga, buckeye, cactus, cedar, cherry, chestnut, cholla, cinnamon, clover, columbia, commerce2, commerce3, cork, cottonwood, db, deerwood, dogwood, ebony, elm, evergreen, ficus, fig, filbert, fuji, gingko, grape, grapevine, hackberry, hazel, hemlock, hickory, ironbark, ivy, kentia, kola, kudzu, larch, laurel, lilac, lime, madrona, magnolia, mango, mangrove, maple, mesquite, mimosa, moringa, mulberry, myrtle, newninewire, ninewire2, olive, orchid, palmetto, papaya, pear, pecan, plum, poplar, privet, quince, redbud, sassafras, savin, sequoia, sherwood, snowberry, spiceberry, spruce, strawberry, sycamore, tamarack, teak, truffula, tutsan, walnut, woodpecker, yucca, yulan/fern

Every effort will be made to minimize the downtime. Our electricians have estimated the time required to complete the task at 2 hours.

Thank you for your patience and understanding while we strive to build a better facility.

Update 1:15 AM: The maintenance went very smoothly and was completed in under 90 minutes. We were able to supply alternate power to the few dedicated and colo servers involved in the maintenance. We also took the opportunity to replace some failed parts in a couple of servers (acorn for example whose fan inside the power supply had stopped working.)

Again, thank you so much for your patience during this critical maintenance interval.

UPDATE: We are happy to announce that the software powering Alder's backend is once again operating without failures. The ability to open and close FileMaker 7 Server databases has once again been restored.

Alder is currently down because of a software failure in OpenBase, the database which powers Alder's backend. We are in communication with OpenBase about the software failure and hope to have Alder back online by the end of Wednesday.

The servers affected by this are jasmine, sage and spruce. This will not affect the databases stored on these servers, only the ability to open and close them. If you need a database opened or closed please give us a call and our technical support department will be more then happy to manually open and close them.

Please monitor this website for any updates,

Yvo V.
digital.forest technical support

This is a reminder that tonight there will be a maintenance on alder.forest.net. All FileMaker 7 Servers may be affected as well, additionally helpdesk.forest.net will be affected as well as part of the Alder script is located on this unit as well.

Update: The maintenance will be pushed back to Tuesday, January 10th 2005 @ 10PM PST.

On Monday, January 9th 2005 at approx 10pm PST our Alder3 script located on alder.forest.net will be unavailable for use. During this time connectivity to alder.forest.net will be unavailable. Also connectivity to jasmine, sage and spruce maybe affected as well. The scheduled maintenance will take approximately one hour to complete and we anticipate that all services will be back to normal before midnight on Monday night.

Yvo V.
digital.forest technical support

The Alder issues should now be resolved. Thank you for your patience.

Several clients have reported issues with Alder3 (our Filemaker 7 database manager) after last night's Alder problem.
We are actively troubleshooting the problem, and are working to resolve the issues as soon as we possibly can.

Alder3 on alder.forest.net and Web Help Desk on helpdesk.forest.net are now back online.

Thank you for your continued patience,

digital.forest technical support

Currently a key internal database that hosts both Alder & our Web Help Desk is experiencing major technical difficulties. We are working very hard to restore the connectivity and expect this to be fixed very soon.

digital.forest technical support

The Alder script on alder.forest.net is now operational again.

digital.forest technical support

Currently the Alder script on alder.forest.net is unable to properly connect to its own database due to an unscheduled reboot. We are currently taking the appropriate steps to restore the connectivity its database. Please monitor this page for further updates.

digital forest technical support

UPDATE: Alder is again working on sage.forest.net. Please call tech support if you are still experiencing problems with the app.

We have discovered an issue with the alder database manager on sage.forest.net. It has been causing problems for users when they want to manipulate their databases. At this time we are still investigating the cause. If you need your databases to be swapped with new ones or to open new ones and are having problems, please dont hesitate to call us, we will be ahppy to make your databases live while in the interim.

We have discovered an issue with the alder database manager on sage.forest.net. It has been causing problems for users when they want to manipulate their databases. At this time we are still investigating the cause. If you need your databases to be swapped with new ones or to open new ones and are having problems, please dont hesitate to call us, we will be ahppy to make your databases live while in the interim.