****** Service Impacting Maintenance ******

On Friday, October 15th between 00:00 hrs (Midnight) PDT and 06:00 hrs PDT one of our upstream network providers will be performing maintenance on the edge router that we connect to. This will cause the connection to this upstream to be down for approximately 15 minutes while this maintenance is done.

While there will be no loss of traffic during this maintenance window, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

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digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.