digital.forest Technical Support
NETWORK SCHEDULED MAINTENANCE

******Service Impacting Maintenance******

On Thursday, July 8th between 11:00 pm PDT and 01:00 am PDT on Friday July 9th we will be moving one of our upstreams to a different router in order to more evenly balance our traffic.

While there will be no loss of traffic during this maintenance, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

posted by Kyle at 06:07 PM on Thursday, July 1, 2010
Categories: Network