****** Service Impacting Maintenance ******

On Tuesday, June 29th between 22:00 hrs PDT and 04:00 hrs PDT on Wednesday June 30th one of our upstream network providers will be performing a minor configuration change on the edge router that we connect to. This will cause the connection to this upstream to be down for approximately 20 minutes while this maintenance is done.

While there will be no loss of traffic during this maintenance window, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

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digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

****** Service Impacting Maintenance ******

*************** UPDATE ****************

The second part of the below maintenance has now been scheduled. It will occur on Saturday June 19th between 23:00 hrs PDT and 06:00 hrs on Sunday, June 20th.

*************** UPDATE ****************

The below emergency maintenance has been rescheduled. The maintenance that was scheduled for Wednesday, June 16th between 00:00 hrs PDT and 06:00 hrs PDT will now occur on Friday, June between 23:00 hrs PDT and 06:00 hrs on Saturday, June 19th. The second part of this maintenance is not scheduled to occur.

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We apologize for the short notice, however, due to the nature of this maintenance it is unavoidable.

On Wednesday, June 16th between 00:00 hrs PDT and 06:00 hrs PDT one of our upstream network providers will be performing emergency maintenance on the edge router that we connect to. This could cause the connection to be down for most of the maintenance window. This is the first of two separate windows for this activity. During the period our other upstream network providers will carry our traffic without interruption to services.

On Thursday, June 17th between 00:00 hrs PDT and 06:00 hrs PDT the second part of this maintenance will take place. This could also cause the connection to be down for most of the maintenance window. During the period our other upstream network providers will carry our traffic without interruption to services.

While there will be no loss of traffic during these maintenance windows, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

********

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.