digital.forest Technical Support
UPSTREAM NETWORK MAINTENANCE

****** Service Impacting Maintenance ******

On Tuesday, June 29th between 22:00 hrs PDT and 04:00 hrs PDT on Wednesday June 30th one of our upstream network providers will be performing a minor configuration change on the edge router that we connect to. This will cause the connection to this upstream to be down for approximately 20 minutes while this maintenance is done.

While there will be no loss of traffic during this maintenance window, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

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digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

posted by Kyle at 03:05 PM on Tuesday, June 22, 2010
Categories: Network