******Service Impacting Maintenance******
On Thursday, May 20th between 00:00 hrs PDT and 01:00 hrs PDT one of our
upstream network providers will be performing maintenance on the edge
router that we connect to. This will cause the connection to this upstream
to be down for approximately 20 minutes while this maintenance is done.
This is the first of two separate windows for this activity. During the
period our other upstream network providers will carry our traffic without
interruption to services.
On Monday, May 24th between 00:00 hrs PDT and 02:00 hrs PDT the second
part of this maintenace will take place. This will also cause the
connection to this upstream to be down for approximately 20 minutes.
During the period our other upstream network providers will carry our
traffic without interruption to services.
While there will be no loss of traffic during these maintenance windows,
there will be brief periods of increased latency due to sub-optimal
routing while BGP sessions re-converge. Clients with persistent VPNs may
see tunnels drop and re-establish if the tunnel prefers the newly added
routes.
********
digital.forest remains committed to providing our customers with the
highest level of service, the greatest degree of protection, and the most
transparent communications. If you have any questions or concerns about
the above maintenance, please contact your account manager. Our account
management staff is available Monday through Friday from 08:00 hrs PST
until 17:00 hrs PST at 877-720-0483 Option 2.
posted by Shawn Hammer at 01:37 PM on Monday, May 17, 2010
Categories: Network