******Update April 13******

The below maintenance has been cancelled as the upstream provider has scheduled a service impacting maintenance for April 22. Following their maintenance we will determine an appropriate time and reschedule this work.

******Service Impacting Maintenance******

On Thursday April 15th between 11:00 pm PST and 01:00 am PST on Friday, April 16th we will be connecting one of our upstreams to our new core routers.

While there will be no loss of traffic during this maintenance, there will be brief periods of increased latency due to sub-optimal routing while BGP sessions re-converge. Clients with persistent VPNs may see tunnels drop and re-establish if the tunnel prefers the newly added routes.

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.