******SERVICE IMPACTING MAINTENANCE******
On Wednesday, October 14th between 00:00 hrs (midnight) PST and 03:00 hrs PST one of our upstream network providers will be performing maintenance on the edge router that we connect to. This will cause the connection to this router to be down for approximately 15 minutes while this maintenance is done. During the period our other upstream network providers will carry our traffic without interruption to services.
While there will be no loss of traffic during this maintenance, there will be periods of latency due to sub-optimal routing while the BGP sessions re-converge.
digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.
posted by Kyle at 04:34 PM on Friday, October 9, 2009
Categories: Network