digital.forest Technical Support
Seattle City Light Power Maintenance

******NON SERVICE IMPACTING MAINTENANCE******

On September 4th, as part of the widening of Tukwila International Boulevard, the electrical service to the Intergate.West campus will be shut down for several hours as it is relocated by Seattle City Light. Our facility will operate on generator power and will be further supported by secondary generator for the duration of the outage. We have taken every precaution available to ensure continuous power delivery to our customers, including pre-testing of secondary generator equipment. We will have a full compliment of staff and vendors on site, and will post updates here on the Support blog throughout the entire day. The following is a projected schedule of day's events:

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0500 Hours PST - Veca Electric will begin relocating electrical circuits supplying some building common areas (Lobbies, hallways, restrooms, and elevators) to a backup generator to provide power through the duration of the maintenance. Anyone on site during this period may notice some dark areas in the building and a reduction to one operational elevator as the circuits are moved.

0600 Hours PST - Veca Electric will power the moved circuits with the backup generator and ensure life safety equipment, stairwell lights, and restroom lights are all functioning normally. digital.forest staff will prepare our secondary generator for standby for the duration of the day.

0700 Hours PST - digital.forest staff will preflight our main generator and verify all equipment is ready and operational for the day.

0730 Hours PST - digital.forest staff will start our main generator and begin run-up prior to transferring the data center load

0800 Hours PST - digtal.forest staff will manually transfer the data center load to the primary generator

0815 Hours PST - digtal.forest staff will notify project coordinator that load is successfully transfered and that we are ready for Seattle City Light to turn service off for the maintenance.

0815 to 1600 Hours PST - digital.forest will monitor generator status for signs of impending service degradation or failure and to initiate transfer to secondary generator if necessary.

Between 1400 and 1600 Hours PST - Seattle City Light will notify that maintenance has been completed and reinstate grid power to the campus.

30 minutes following stable grid power notification - digtal.forest staff will transfer data center load back to grid power and complete post flight procedures on the primary generator. Veca Electric will relocate electrical circuits supplying the building common areas (Lobbies, hallways, restrooms, and elevators) to their permanent panel positions to provide power from the grid. Anyone on site during this period may notice some dark areas in the building and a reduction to one operational elevator as the circuits are moved.

Following this maintenance we will post a notice here indicating that the data center is operating on grid power and that the maintenance is completed.

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digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

posted by Shawn Hammer at 01:58 PM on Thursday, September 3, 2009
Categories: Facility Maintenance