digital.forest Technical Support
DDoS Attack

****** Incident Report ******

From 02:30 hrs PST to 02:35 hrs PST on June 3 our network experienced a DDoS attack.

Our NOC staff identified the attack and took action to mitigate impact to the network immediately. Network impact was limited to degraded performance for approximately five minutes.

We monitor our network closely to identify any potential service impacting events as they develop to prevent them causing a network outage.

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.

posted by Shawn Hammer at 09:02 AM on Wednesday, June 3, 2009
Categories: Network