******SERVICE IMPACTING MAINTENANCE ******

On Thursday, May 21st between 23:00 hrs PST and 01:00 hours PST (May 22nd) during our scheduled maintenance window we will be making some changes to our upstream network connections.

During this change we will shut down one peering sessions and then reestablish the peering session on a different physical connection. Traffic traversing this provider will re-route to our other providers when the existing connection is shut down. Most (possibly all) of the traffic will re-route back once the new connection is established.

Once the peering session is reestablished, we will establish a new (second) peering session with an existing upstream provider on the original physical connection and will force some of the traffic traversing this provider to move to the second connection. The impact of this will be minimal if any at all.

The purpose of these changes is to enhance the diversity and robustness of our upstream network connectivity while also increasing our capacity.

The final event during this maintenance window will be the reboot of our shared firewall. Servers in the shared firewall subnet will experience approximately 30 seconds of lost connectivity.

digital.forest remains committed to providing our customers with the highest level of service, the greatest degree of protection, and the most transparent communications. If you have any questions or concerns about the above maintenance, please contact your account manager. Our account management staff is available Monday through Friday from 08:00 hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.