******Update 03/09/2009 10:45 hrs PST******
On Saturday, March 7th at approximately 10:50 hrs PST one of our upstream providers lost power to their equipment in the Westin Building. The power outage at the Westin Building lasted for approximately 90 minutes. Following the outage service was restored and all routes returned to normal.
At no time during this event did digital.forest stop passing traffic.
digital.forest remains committed to providing our customers with the
highest level of service, the greatest degree of protection, and the
most transparent communications. If you have any questions or concerns
about the above event, please contact your account manager directly. Our
account management staff is available Monday through Friday from 08:00
hrs PST until 17:00 hrs PST at 877-720-0483 Option 2.
******UPDATE 12:34 hrs PST******
We have confirmed that the network event is the result of a partial power loss in a facility at the Westin Building in Seattle. It appears that power has now been restored and we have reestablished network connectivity.
We will continue to monitor closely and provide any updates here.
******NON-SERVICE IMPACTING EVENT*****
At 10:41 hrs PST our AboveNet circuit to the Westin Building in Seattle lost connectivity. Our other carriers continue to carry our network traffic normally.
We're researching the cause of the issue with our upstream providers and will provide an update once we have complete information.
posted by at 12:25 PM on Saturday, March 7, 2009
Categories: Network