******SERVICE IMPACTING MAINTENANCE******

The FileMaker 9 server Rosemary's IWP service has become unresponsive and requires a server reboot to correct. It is expected that a reboot will resolve this issue completely.

This system will be down for approximately 5 minutes during the reboot which will occur immediately.

Today at 03:30 we detected a routing issue on a circuit to one of our network peers. After a conference call with their NOC, we decided to shutdown our BGP session with them at 04:30. Although this session was shutdown, traffic continues to flow normally over our other peer connections. The session will remain shutdown until 23:00 tonight.

We will provide an update at 23:15 tonight confirming the resolution to this issue.

On Saturday, January 31st during our maintenance window we will be making two changes to our upstream network.

The first change will be to modify our BGP configuration to allow traffic to route to its natural destinations. This is a preliminary step to enable us to better manage our traffic. We will be fine tuning this over the next month or so. Stay tuned for more updates as this progresses. This change will cause no more than traffic re-routes. The only impact of this will be any permanent connections (such as VPN tunnels) going down temporarily if their route changes.

The second change will be to move the layer 2 connection for one of our upstreams to a new provider. During the change our BGP session with this upstream will be down. Our other upstreams will handle all of our traffic during this change. There will be traffic re-routes when the BGP session goes down and when it comes back up again. This also will cause any permanent connections to drop briefly.

Both of these changes will occur between 11:00 pm and 1:00 am.

On Thursday, January 22nd during our maintenance window we will be making a change to one of our upstream connections. We are doing this to improve the capacity of the connection and to more equally balance the traffic between our border routers.

During the maintenance window the affected upstream will be down. Our other upstreams will continue to carry all of our traffic while the change is implemented. There should be no impact from this maintenance other than permanent connections such as VPN tunnels that are currently using this connection rerouting to other connections.

This maintenance will occur between 11:00 pm on the 22nd and will conclude by 1:00 am on the 23rd.

Today at approximately 1:40 PM we experienced a loss of grid power from Seattle City Light. Our emergency backup power systems performed flawlessly and no interruption was noticed in the datacenter.

Grid power was restored around 3:00 PM.

UPDATE: The server's power supply had failed in the machine. It was replaced and returned to service. If you have any issues with the server, please contact technical support at 1-877-720-0483 option 3.

sage.forest.net is down temporarily for emergency maintenance. Data on the server has not been affected. We hope to restore this server back to service shortly. Please check back here for updates.