In observance of the New Year's Holiday, digital.forest sales and billing will be closed Thursday, January 1st. Normal business operations will resume at 8 AM PST on Friday, January 2nd.

Technical Support will remain open through the holiday.

We'd like to extend our wishes for a happy new year and a prosperous 2009 to all of our valued clients.

Chuck Goolsbee
V.P. Technical Operations

The Sales, Billing, and Customer Service departments of digital.forest will be closed from 2:30 PM today, through the weekend, opening at 8:00 AM Monday, December 29th.

Technical Support will remain on-site throughout the holiday.

Our building and campus will be closed from 5 PM today through 8 am, Friday December 26th. During that time clients wishing access to the datacenter will need to contact digital.forest Technical Support for building access.

All of us here at digital.forest wish you and yours a very merry Christmas!

The Seattle region has been hit with a fairly unusual amount of snow over the past day and a half. Facility Operations are unaffected and things continue to hum along normally in the datacenter. Support and Office staff however have had a hard time traveling to the office. Our Sales & Billing Departments are closed for the day. NOC support are on-site and we have some tech support working remotely, but we're a bit short-handed overall. Please be patient while we handle our normal workload a few folks short.

Meanwhile here is how things looked this morning at sunrise:

(a little slippery out on the hillside!)

We are currently experiencing some issues with the lasso service on bristlecone.forest.net. Lasso may be unavailable sporadically on this server. We'll post more information here as it becomes available.

We are experiencing intermittent issues with this Filemaker server. We believe the issue may be corrected, but if you have any issues or questions, please contact technical support at 1-877-720-0483 option 3, or via email at support@forest.net. For emergency emails, use emergency@forest.net.

We thought you might like to see the world from our perspective here at digital.forest.

The above is a look north-northwest from our offices in the Intergate.Seattle datacenter campus as yesterday passed before us. As you can see winter is closing in on Seattle, with low clouds and light rain. This is our world from November through June. The upside? Cool temperatures outside make for reduced power usage at our facility as we make use of "air-side economizers" exclusively for cooling our datacenter. Seattle is blessed with an ideal climate for datacenter operations as outdoor temps are perfect for use of such devices all year at nights, and daytimes for more than half the year.

Additionally our power comes from Seattle City Light's grid, which is over 90% hydro-powered, which when you think about it, is sourced from gravity. Hard to get "greener" than that.