We are currently performing some emergency maintenance on our mailman systems. As such all mailman mailing lists will be unavailable during this time. We expect to have these systems back to normal operating standers by tomorrow afternoon (Monday Dec. 1st, 2008).

We apologize about any inconvenience that this may cause you.

Please be aware that this does not effect the sending or receipt of e-mail via digital.forest's mail servers.

In observance of the Thanksgiving Holiday, digital.forest will be closed Thursday November 27th and Friday November 28th. We will resume regular business hours at 8am PST Monday December 1st.

Technical Support staff will remain on-site 24 hours a day throughout the holiday period. Please be aware that we'll have limited staff coverage for telephone tech support during the next few days. Please note that our building will be locked throughout the weekend and clients requiring access to the datacenter to work on colocated servers will have to call or email first to be allowed access to the building. On a final note, our building's freight elevator is undergoing repair today and may not be complete before the Intergate.Seattle campus holiday hours begin. This may mean that particular elevator will be out of service through the weekend. We appreciate your patience and understanding in this regard.

All of us at digital.forest wish you a happy Thanksgiving and a wonderful holiday season!

Chuck Goolsbee
VP, Tech Ops
digital.forest

At approximately 12:53 PST today we experienced a network issue that slowed response times from servers here at digital.forest for about four minutes.

The source of the issue was one of our customers, who has redundant connections to our network core, accidentally disabling one of the protocols that makes this redundancy operate correctly. The result was our core seeing duplicate addressing and sorting out the problem. While we never lost any connectivity response times slowed considerably while the client involved recognized and corrected the issue.

We ask that clients contemplating maintenance or changes to their own network configurations please contact us ahead of time. Ideally several days ahead of time, so that we can review the proposed changes and note any potential problems that could be caused. This helps us avoid circumstances such as today's event and makes life better for us all.