UPDATE: 3:34 PM PDT The failed switch card has been replaced. The circuit was back up at approximately 1:30pm. After waiting 2 hours to ensure that the circuit is stable we have now turned the link back up and are running on all of our upstreams.

UPDATE: 11:35 AM PDT ETA for repair tech is 12:30pm

At 10:17 am PDT we began to see an issue with one of our upstream providers. The issue is being caused by a problem with our circuit between Digital Forest and the Westin Building. Our upstream is currently investigating, however, they have not been able to give us an ETA for resolution.

In order to minimize the effect of this on our customers we have shut down the link to the upstream affected at 10:39 am PDT. All traffic is currently being routed through our other upstreams.