digital.forest Technical Support
Emergency maintenance: treehouse.forest.net

The mail server "treehouse.forest.net" which acts as a primary mail server for a portion of our users has had some issues with stability over the past 24 hours. Our diagnosis points to memory-related errors. We have new RAM for this server and will replace it this evening around 7PM Pacific Daylight Time. The maintenance interval should be about 45 minutes in duration. No inbound mail will be lost, as it spools on secondary servers, however users will not be able to send or receive electronic mail during this maintenance interval.

Treehouse may be unreachable for short periods of time during the day today as we wait until the after-hours maintenance window. If it becomes untenable during business hours we may elect to perform the RAM replacement earlier, but will do everything in our power to avoid interrupting mail server during the business day.

Thank you for your patience while we address this critical issue.

posted by Chuck G. at 09:51 AM on Thursday, June 12, 2008
Categories: Emergency Maintenance, Mail, treehouse.forest.net