digital.forest Technical Support
News archive: January 2007

We are currently experiencing issues with our oberon server (a former trident machine). Users on that box should be advised that their sites will experience some down time this morning.

We're working on the issue, and will post an update as soon as we have it back up and running.

Update -- 8:10 AM : Oberon is back online.

posted by digital.forest at 07:12 AM on Saturday, January 27, 2007
Categories: Telesto (former Trident server)

Update: Our phones were back by 6 PM.

We are having some electrical work performed in our offices which may interrupt our telephone service for a brief time today after normal office hours, at 5:30 PM PST. Our telephone system could be unavailable for up to 30 minutes.

This will have no impact on normal network operations. Support will still be available via our Web Help Desk system.

Thank you for your patience.

posted by Chuck G. at 05:11 PM on Thursday, January 25, 2007
Categories: Phone System

Tonight during our scheduled maintenance window we will be resetting the BGP sessions with 2 of our service providers. The sessions will be reset one at a time causing a brief outage of the connection. Our other providers will carry all traffic during this time.

The maintenance will take place between 11:30 pm and 12:30 am PST.

posted by Kyle at 11:10 PM on Wednesday, January 17, 2007
Categories: Network

Yes, Seattle has been hit with a cold snap, but here at digital.forest we're still comfortable and the servers are running cool in the datacenter. The image above was taken just before dawn today. That is Mt. Rainier in the distance with the digital.forest world headquarters under the moon in the foreground.

No, it isn't really "breaking news" but we thought we'd share the view.

posted by Chuck G. at 12:41 PM on Monday, January 15, 2007
Categories: Intergate.West Move, Miscellaneous

Tonight during our scheduled maintenance window we will be resetting the BGP sessions with our service providers. The sessions will be reset one at a time causing a brief outage of the connection. Our other providers will carry all traffic during this time.

The maintenance will take place between 1:00 am and 3:00 am PST.

posted by Kyle at 12:33 AM on Wednesday, January 10, 2007
Categories:

Tonight during our scheduled maintenance window we will be changing a failing fan tray in one of our distribution switches. This, unfortunately, is the only non-hotswappable part in the switch. Because of this the downtime for this switch will be 5-10 minutes. This will only affect servers in row 6 of the datacenter.

The work will begin @ 11:00 pm PST.

posted by Kyle at 10:46 PM on Thursday, January 4, 2007
Categories: Network

Tonight during our scheduled maintenance window we will be resetting the BGP sessions with 2 of our service providers. The sessions will be reset one at a time causing a brief outage of the connection. Our other providers will carry all traffic during this time.

The maintenance will take place between 12:00 am and 1:00 am PST.

posted by Kyle at 10:42 PM on Thursday, January 4, 2007
Categories: Network

The former Trident Networks/Speedyweb server "Neptune" is having some issues this morning. We are working on it and hope to have it back up and running again ASAP. Thank you for your patience.

Update 8:45 AM PST: Neptune is back up.

posted by Chuck G. at 07:47 AM on Monday, January 1, 2007
Categories: Hosting Servers