As part of normal procedure in dealing with a potential security breach, we've suspended/blocked many administrative access protocols into our network while we investigate. We realize this is a major inconvenience for our clients with regards to routine management and development on their servers colocated here in our datacenter. However to mitigate the risks it is our responsibility to take this step. Better to be safe than sorry. Please be patient while we investigate this issue.
Last time we invoked these blocks, we noted the clients who required exceptions and have maintained connectivity for those IP ranges. If your business requires these protocols to function, please contact us to discuss the possibility of enabling an exception. Otherwise, please be patient while we conclude our work.
We will post an update when we re-enable administrative access protocols.
UPDATE 2:10 PM PST: The blocks have been removed. We apologize for any inconvenience this may have caused.
posted by Chuck G. at 10:09 AM on Friday, December 8, 2006
Categories: Network