On Thursday night, catalpa.forest.net (smtp.forest.net) suffered a hard drive failure at approximately 7pm PST. Currently we are spooling the mail for the accounts hosted on this machine on another mail server and we have pointed smtp.forest.net to another mail server located at digital.forest. In the meantime we are migrating all the affected accounts over to another mail server.
Accounts on other email servers such as treehouse, palm (infoasis) and ninewire are not affected unless their mail client's outbound (SMTP) server is set to smtp.forest.net. If this is the case please change the outbound SMTP to the same as your incoming (POP3 or IMAP) mail server. Be sure to enable SMTP authentication in your mail client when you make this change.
We currently do not have an estimated time of repair, but we anticipate that we will have the affecting customers moved over quickly.
If there any updates concerning catalpa.forest.net we will post them here as soon as they are available.
digital.forest technical support
posted by digital.forest at 01:34 PM on Friday, January 27, 2006
Categories: Emergency Maintenance,
Mail,
catalpa.forest.net