digital.forest Technical Support
Power Event

At approximately 1:45 AM PST this morning we experienced a power overload condition on a single electrical circuit, which services half of two racks in our facility. This tripped a breaker in one of our Power Distribution Units. We reset the breaker and used power monitoring equipment to measure the load on that circuit as servers rebooted. With the data collected rerouted some power cables in those two racks to spread the load in a manner which should prevent this from happening again.

Most of the servers affected are digital.forest shared hosting servers, however one of the two racks contained some colocated and one dedicated server. We will be contacting the affected clients during the business day with a follow-up.

Server downtime was limited to about 20 minutes maximum, with most servers being down less that 15 minutes.

We apologize for any inconvenience.

Chuck Goolsbee
VP Technical Operations

posted by Chuck G. at 02:48 AM on Friday, December 30, 2005
Categories: Colocated & Dedicated Servers, Emergency Maintenance, Hosting Servers, Miscellaneous