digital.forest Technical Support
We are moving!

After almost seven years in our Bothell facility, digital.forest is moving to a new location - we are headed back to Seattle in early 2005. In late 2003 we recognized that we were beginning to reach the limits of what our Bothell facility could physically support without significant investment - we looked at expansion here, while also investigating possible alternative locations. What we found last summer was an opportunity we could not pass up, and now after months of negotiation, preparation, and just plain hard work, we are ready to share the news with you, our clients.

digital.forest's new home will be in Seattle's Intergate.West technology campus. Our new datacenter in Seattle is truly top-tier. It is a $5million dollar build-out with features such as:

  • 3x the datacenter floor space of our current facility
  • 14' ceilings
  • Zone 3 Critical Seismic Construction
  • 180kW MGE UPS (3x our current capacity)
  • Twin 75kVA Power Distribution Units (3x our current capacity)
  • 75 tons of HVAC (cooling - over 3x our current capacity)
  • 1.25MW Diesel generator (8.3x our current capacity)
  • 5000 gallon Diesel fuel tank (16.6x our current capacity)
  • FM200 fire suppression
  • Locking server cabinets
  • High quality overhead ladder racking with dual levels for network and power

Plus all the things we have delivered to you from our current facility, such as:

  • Redundant fiber-optic paths in and out of the building
  • BGP4 connectivity to multiple major Internet backbone providers
  • Secure facility, with cameras and staff escorted visits
  • Onsite, knowledgeable support staff
  • Interesting music-on-hold

This is a major move for us and something that will allow us to expand and grow through our second decade.

VERY LITTLE work will be required by you. NO IP ADDRESS CHANGES will be required, and downtimes will be minimal. In the coming days we will be posting details here in our support blog outlining the plan, and the progress. We will include pictures and updates as work continues. Specific schedules will be posted here for hosting and colocation server moves. For the latter group we will closely coordinate your server move, and will be in direct contact with colocation customers several weeks before your move date.

If you want to stay on top of this move, feel free to use the links here to subscribe your email or RSS reader to this page. You can also bookmark it and filter on the "Intergate.West Move" topic.

Here is a taste of things to come:

Above: digital.forest Developer Support Specialist Tom Kepler and Account Manager Thom Dimitriou tour the new facility.

posted by Chuck G. at 04:55 PM on Tuesday, December 7, 2004
Categories: Intergate.West Move