Enable visitor communication and live customer support on your website with Digital.forest' Live Chat solution. This solution provides the human touch many websites lack, and can be used to answer real-time visitor questions or establish the personal relationship that helps close new business.
This solution allows customers to quickly and easily add Live Chat to an existing website, providing visitors with immediate access to salespeople, customer service representatives and other internal resources. Live Chat can also maximize productivity, reduce overhead operational costs associated with phone, fax and other manual processes associated with supporting customers and sales.
Adding Chat is a quick and painless process. Working with you, we'll implement this feature, set up your users and departments, and quickly show users how to log in and respond to website chat requests.
Because our Live Chat is a web-based feature, your staff can log in from anywhere and be available to website visitors. And website visitors can request to have the transcript of the chat session emailed to them for further review and decision-making.
Real Time Chat is a high-value feature for website users, and has been shown to increase the rate of both website lead submissions and closed web leads. Giving website visitors a connection to your team builds rapport, differentiates
Note: Digital.forest' Live Chat requires the website hosting account to include php and mySQL.
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If you are interested in implementing any of our Website Components in your site, please complete the form below and an account representative will contact you.
